Astrid & Miyu Secret Box Not So Glowing Review…

Hi Guys!

So today I have my latest Astrid & Miyu Secret Box review, which I’m afraid has been slightly tainted. I’ll come back to that in a while… first on to the contents of the box.

astrid box review

The latest box has a new look, it’s wider and flatter than the old style, still a pretty box though.

jewellery subscription review

Inside looked good! The fabric the pouches are made from has also been updated.

astrid and miyu secret box

I received two pouches containing three rose gold coloured rings.

dainty jewellery

astrid and miyu review

These three rings are very dainty and pretty, also rose gold is my favourite finish šŸ™‚

I have the Floating Leaf Rose Gold MidiĀ RingĀ in Pink, theĀ Floating Leaf Rose Gold MidiĀ RingĀ in Green and theĀ The Rosy DelicateĀ RingĀ in Black.

jewellery box review

Also included in the box was a Skin Feelings temporary tattoo, a Premae Skincare Harmony Creme Balm sample, a Moa The Green Balm sample (also with money off codes for each brand) and a Ā£5 gift card, which was provided as somebody recently signed up from my recommendation.

The boxes should have a value of Ā£100 each, but I wasn’t convinced with this one so I went on the Astrid & Miyu site to check the prices. They were (in order) Ā£24, Ā£24 and Ā£29, totalling Ā£78. Which is significantly less than Ā£100. I then went to the subscription sign up page just to double check my facts and saw this…

Screen Shot 2014-03-07 at 18.18.47

Oh. So it looks like my box should now be worth ‘twice the value’ I’m paying – which is Ā£79. I wasn’t happy as I didn’t remember being informed of this. I checked through my emails and from what I could see, I had not been informed of this change of rules. The boxes I signed up to were definitely supposed to be valued at Ā£100 of products – so something was definitely wrong here.

I wanted to give Astrid & Miyu the benefit of the doubt – maybe the new rules were for new subscribers only and I was just missing an item from my box? I direct messaged them on Twitter to find out what had happened. Here is our conversation –

Screen Shot 2014-03-07 at 18.29.13

Screen Shot 2014-03-07 at 18.29.27

Screen Shot 2014-03-07 at 18.29.38

Screen Shot 2014-03-07 at 18.29.48

Now don’t get me wrong I do love these rings, I just feel like I’ve been done over a bit by not being informed of the changes. I wouldn’t have spent Ā£39 on them if I’d had the choice. I’d much rather have Ā£100 worth of jewellery for my Ā£39, than Ā£78 worth of jewellery with some skincare samples which I probably won’t use. Of course it’s nice to have the extra bits in the box, but I definitely see these more as ‘freebies’ so I’m really quite disappointed. As well as that I also think this is quite sneaky of Astrid & Miyu not to let customers know of their changes. Surely they should have informed all current subscribers? I’ve decided I’m going to unsubscribe as I’m not happy, which is a shame as I do love the jewellery šŸ™

So what do you think? Am I being OTT about this or do you agree? Have you subscribed? Were you aware of these changes? xxx



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5 thoughts on “Astrid & Miyu Secret Box Not So Glowing Review…

  1. Stacey

    I do like the rings you have been sent a lot. But I don’t see this as a ‘minor’ change and I do think clients should have been informed by email at least. Having said that I really do respect the company for responding to your enquiry (and being very polite and courteous)-so many companies don’t even bother to respond to customer enquiries these days

    Reply
  2. Just Jesss

    The floating rings are so pretty!
    What a shame they’ve changed the terms though, definitely with you on that – so sneaky to not let customers know!

    Jess xo

    Reply
  3. Jenna

    The total value for last years’ boxes was around Ā£80 not Ā£100. It may have been Ā£100 in the very beginning but Certainly the boxes I received last year were around Ā£80 and that’s what it previously stated on their site.

    Reply
  4. Lucy Stanistreet

    I completely agree and from a legal stand point the have to honour your original agreement as per distance selling rules and consumer rights. they should have gicen the chance to opt out and informed you of the changes! If you insist they will have to keep to the Ā£100 value minus the samples. Hope this helps xx

    Reply

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